Personal Development Zone

Live A Fun And Simple Life!

Coaching Terms

Coaching Terms & Client Agreement

Last updated: August 4, 2026

These Coaching Terms govern the professional relationship between PersonalDevelopmentZone (“Coach,” “we,” “us,” or “our”) and you (“Client,” “you,” or “your”) when you enroll in our coaching programs, including the “Life, Uncomplicated” membership, our American Sign Language (ASL) coaching cohorts, or any one-on-one coaching services.

By purchasing or participating in our coaching services, you agree to the following terms, in addition to our general Website Terms & Conditions and Privacy Policy.

1. The Nature of Coaching

1.1 Coaching vs. Therapy: Coaching is a collaborative, forward-looking process designed to help you set and achieve personal and professional goals. Coaching is not counseling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment. If you are experiencing mental health distress, you agree to seek the assistance of a licensed mental health professional.

1.2 Professional Advice: The Coach is not functioning as a licensed medical professional, lawyer, or financial advisor. The coaching services and tools provided are for educational and informational purposes only.

2. Scope of Services

2.1 Programs: Your coaching services include the specific deliverables outlined on the sales page of the program you purchased (e.g., access to the “Life, Uncomplicated” portal, monthly live group calls, and community platforms).

2.2 Accessibility & Cohorts: We offer group coaching in standard English cohorts as well as specialized American Sign Language (ASL) cohorts. You are responsible for ensuring you have selected the appropriate group for your communication needs during the onboarding process.

3. Client Responsibilities

To get the most out of your coaching experience, you agree to:

  • Show up to sessions on time, fully present, and free from distractions.

  • Take full responsibility for your own physical, mental, and emotional well-being during and after coaching calls.

  • Implement the tools and exercises provided, understanding that your results are entirely dependent on your own commitment and effort.

  • Communicate honestly and openly with the Coach.

4. Scheduling, Attendance & Recordings

4.1 Group Coaching Calls: Live group coaching calls are scheduled in advance. It is your responsibility to attend live if you wish to participate directly.

4.2 Recordings: Group coaching sessions are recorded and made available in the member portal for those who cannot attend live. By participating in group calls (via video, audio, ASL, or chat), you consent to being recorded. These recordings are for active members only and must never be downloaded, shared, or distributed.

4.3 One-on-One Sessions: If your package includes one-on-one sessions, any cancellations or rescheduling requests must be made at least 24 hours in advance. Missed sessions without proper notice may be forfeited.

5. Confidentiality & Community Respect

5.1 Coach Confidentiality: The Coach will keep all information shared during one-on-one sessions strictly confidential, except where required by law (e.g., imminent threat of harm to self or others).

5.2 Group Confidentiality: In group settings, confidentiality cannot be strictly guaranteed by the Coach. However, as a Client, you agree to maintain the confidentiality of all personal information shared by other members. What is shared in the group stays in the group.

5.3 Community Guidelines: We maintain a safe, supportive, and respectful environment. Harassment, discrimination, or disruptive behavior will result in immediate removal from the program without a refund.

6. Payments & Terminations

6.1 Billing: Access to coaching requires your account to be in good standing. Failed payments may result in immediate suspension of access to the portal and live calls until the balance is resolved.

6.2 Termination: We reserve the right to terminate this agreement and your participation in the coaching program at any time if you violate these terms or community guidelines.

6.3 Refunds: As detailed in our comprehensive Terms & Conditions, due to the digital and live nature of our services, all coaching and membership sales are final. No refunds are provided for partial use or missed calls.

7. Contact

If you have any questions regarding these Coaching Terms, please reach out before your first session:
tamara@personal-development-zone.com